Shopping FAQ

To shop for papercrafting supplies and tools, go to: For our full line of digital/hybrid products, go to

You can sign up to receive Club Scrap's E-news by filling out the form at E-news emails are sent twice a week, with occasional special announcements. You can unsubscribe at any time using the link provided in every email.

Applicable sales tax will be charged to the following states: CT, ID, IL, ME, NJ, NM, RI, TX, WA, AL, AR, IA, KS, MA, MN, NE, OK, SD, VT, WI, WV CT, ID, IL, ME, NJ, NM, RI, TX, WA, AL, AR, IA, KS, MA, MN, NE, OK, SD, VT, WI, WV. For international shipments, any duties and taxes incurred are the responsibility of the recipient.

Your credit card will be charged at time of order placement. Club Scrap will ship your order as soon as possible, usually within 2 business days.

Visa, MasterCard, American Express, Discover, and Paypal. We also accept Club Scrap gift certificates.

If you receive a product that does not meet your expectations, you may return it within 30 days. You may return the product in the original packaging, and ship it to Club Scrap, Inc., Attn: Returns, 1375B Constitution Drive, Neenah, WI 54956. Please enclose a copy of the invoice, along with the reason for the return. We will refund your account for the product price paid, less shipping and handling, upon receipt of the product. All our products are available in limited quantities. We cannot guarantee product availability after the original order is placed.

Most of our instructions can be found here: Instructions can also be accessed in the”Downloads” area under “My Account” at Feel free to email us at, or call our toll free number at 888-634-9100, and we will be happy to assist you.

Club Members have the option of shipping additional online orders together with their next Membership shipment for only $2. Orders must be placed at least 3 business days before your next shipping date. This is a great way to combine orders into one box and save on shipping!

All of Club Scrap's papers are acid and lignin free and safe for your precious photos. The three primary deterioration forces for photos are heat, moisture and pollution (e.g. acid, lignin, adhesives, inks). No scrapbook paper or product can save your photos from a poor storage environment. If it's hot and humid where your photos are stored, you could be shortening the lifespan of your photos by half or more. Keep them cool, dry and protected in our specially designed page protectors!

In the event of a pricing error on the Club Scrap website, Club Scrap reserves the right to cancel any orders resulting from such pricing errors.


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